The Premium Upgrade offers 1-year unlimited professional support by our professionals to help you fine-tune or optimize your hearing experience for up to two iHEAR devices (iHEARhd, iHEARmax, or Eva). It includes iHEARping (Remote Programming by a Professional). The plan is fully refundable along with your hearing device within the 45-day trial period. This plan must be selected at the initial purchase of the hearing device.
iHEARping connects you to a professional who can remotely customize your hearing device.
– iHEARping enables iHEAR's professionals to "ping" your hearing aid anywhere over the Internet to adjust the settings.
– Chat online or by phone with our professionals to interactively optimize your web-enabled hearing aid.
iHEARping is the latest addition to iHEAR's telehealth platform, which offers you comprehensive online tools to manage your hearing care—from hearing screening to self-programming of your hearing device—all from the convenience of home. iHEARping is the first telehealth service offered directly by a hearing aid manufacturer to improve access and affordability of hearing healthcare.